ISSUE: Mop pad holder mounting holes

Hello,
Mop pad holder mounting holes in my device L40s pro ultra do not attach the mops. One of them goes too deep to connect with mop. I’ve attached the photo. What should I do?

Best regards,
Ekaterina

Hello,

Your image is not showing up on the forum. Could you please edit it or post it in the comments section? Thank you for your cooperation.