EN633626

Shortcuts deleted with last update

The last update deleted all the shortcuts for my dreame x50. I put a lot of work in those.

How can I get them back?
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1 Reactie

Dreame Support NL 1 Verdieping
Hi,

We're sorry, the robot's shortcut was accidentally lost during the update. Generally, shortcuts cannot be recovered.

However, if you provide your device's serial number (SN) via private message, we can consult with our technical staff to see if it's possible to recover it using their methods.
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