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Bought the AquaTrack 10 – biggest mispurchase of the year.
The robot simply cannot get back to the dock. It’s not a positioning issue — it finds the dock but fails to climb back onto the charging base. On top of that, even when the battery is 98% charged, the device still says it “needs charging again.”

I contacted customer service expecting a reputable brand to offer a straightforward replacement for a brand-new defective unit. Instead, I was told not to worry because it’s “under guarantee for repair.”
Seriously? It’s brand new. I shouldn’t receive a faulty machine and then be told to settle for a repair. Extremely disappointing experience.