Software issue/wish

I would like to have a new option in the software of this device. Please make it possible to adjust the default lifting height of this device. Default it always lifst up to 2cm, but that is causing a lot of trouble and fals positives in my house. For instance with chairs. If this is not possible, then maybe only an option to disable the lifting?

Voor sommige zones zou dit wel handig kunnen zijn. Mijn X60 komt ook wel eens vast te zitten als het over stoelpoten probeert te klimmen.

Hello,

Thank you for your suggestion and feedback.

When encountering chair legs, the robot may indeed activate its default lifting function to overcome obstacles. Therefore, for areas with chair legs, you may consider setting up a no-go zone, or temporarily moving the chairs elsewhere while the robot is cleaning to improve cleaning efficiency.

We also understand that in certain home environments (for example, chair legs, furniture bases, or other special structures), the fixed lifting height may cause false detections or negatively affect the cleaning experience. Your suggestions regarding a "customizable lifting height" and the option to "disable the lifting function" are very valuable. We will forward your feedback to our technical team as an important reference for future software optimizations and feature improvements.

Thanks for sharing your valuable suggestions with us.