Is this cleaning at all?

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If this is termed as cleaning, an old school broom does better!
After 2-3 rounds of vac and mop.

See this pic, I did not move a thing.

Hello,

To address the issue you're currently experiencing, we recommend trying the following steps:

- Adjust the suction level: Your device supports a maximum suction power of up to 30,000 Pa. Please increase the suction level in the app to enhance cleaning performance.

- Check if the dustbin is full: Make sure the dustbin is not full. Try emptying it and running the device again to see if the issue improves.

- Use optimized cleaning modes: You can try the “Vacuum First, Then Mop” mode or the “Clean Genius” deep cleaning mode for better results.

If the issue persists, we recommend sending your device’s SN number, purchase invoice, and a related video to our after-sales support team. This will help our support and technical teams provide you with a more comprehensive solution.

We truly value your experience with our product. Thank you for your understanding and support — and Merry Christmas! 🎄

Toll-free service number:
0800 2244667
(Monday–Sunday
9:00 AM–6:00 PM)
Email:
support.benelux@dreame.tech