Terrible product. Error mob cover

Peace of advice. Dont buy this robot vacuum cleaner. Since i bought it in 2025 i quickly got a the mob cover error. Nothing worked (cleaning the device etc). Dreame support offered to send it to poland for repair but i read a lot of bad thing about it ( repair takes months etc). I removed thr mob cover and this workd for a year. But now the error is back. Even without the mob cover present... you do not expect this from a device which costs 1200 euro's..

Hello,

We are sorry for the inconvenience and the unsatisfactory experience you have had.

Please check whether there is any dirt or debris around the installation area of the mop pad holder, as this may affect its detection and recognition. If you find any contamination, please thoroughly clean the affected area and test the robot again to see whether the issue is resolved.

If the problem persists, please contact our customer support team for further assistance. When contacting us, please provide your device serial number (SN), proof of purchase/invoice, and the results of the troubleshooting steps you have performed, so that our team can help resolve the issue more efficiently.

E-mail: support.benelux@dreame.tech