Latest update bugs

Hi,
I have had my X50 for quite some months already. Very happy with the cleaning and overall performance of the recognition and automation while driving around. I recommended it to friends and family and was super happy with it.
Unfortunately now (I think since the latest update, at least since my app on the phone changed in design slightly also the problems started) I does not work well at all anymore. It's a complete mess... It drives around in circles. Makes the map of the home wrong everytime. It drives over carpets while I explicitly say it shouldn't (it always worked before). It thinks half of the floor is low furniture in random places where there is no furniture at all (then drives around in circles in the middle of the room with the lidar closed). It re-cleans certain parts over and over again without any reason and skips other parts. It just does not work anymore... I'm so disappointed, I was so happy with it before.
Anyone else having these problems? I hope they can release a software fix soon.
Best regards.

We had some same problems earlier. So made contact with the support of dreame. They connected with the robot to see of there was any malfunction. After that ( maybe they did something) i had a problem after a week of zero issues. Did the same again with support and now it is doing its job like it is supposed to do again like the past year.

So i suggest contact dreame support

Hi,

If you have confirmed that these issues, such as moving in circles, incorrect mapping, misidentifying furniture, crossing carpet no-go zones, and repeatedly cleaning or skipping certain areas, started after the most recent firmware update, please send us the following information via private message:

• Your robot's Serial Number (SN)
• The current firmware version

In addition, please share your device with us (the specific steps will be provided in the private message).

Based on this information, we will perform a detailed analysis and provide you with an appropriate solution as soon as possible.

Thank you for your support and patience.